Medical Enquiry

Industry regulations do not allow pharmaceutical companies to offer information or advice on the diagnosis of disease or choice of therapy to consumers or patients. Please contact your doctor or healthcare professional for this information or advice.
 
All enquiries are forwarded to the most appropriate person(s) within the company. 
While we endeavour to respond within a reasonable timeframe, response times will vary. If your enquiry is of a particularly urgent nature and you have not received a response within a few days, please contact us.

To report any Adverse Events related to Pfizer pharmaceutical products, please contact us via the following: Email: [email protected]

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Disclaimers :

Pfizer Medical Information (“Pfizer”) collects your personal information which includes, but not limited to, your name, address, date of birth, contact number, e-mail address, your health conditions, and information related to your query (“Personal Information”), to address and provide a response to your medical inquiry and to document our response in accordance with our legitimate interest and, where otherwise applicable, to comply with our legal and regulatory obligations around reporting side effects, product complaints and patient safety.

Your Personal Information will be processed within Pfizer’s affiliates, companies to which the business related to Upjohn products has been transferred, business partners, service providers and regulatory authorities in any countries where we or they have facilities, which may have a lower standard of personal information protection than the standard required by your local applicable laws.

Additionally, you as a data subject are entitled to certain rights which includes right of access, right to obtain your Personal Information, right to data portability, right to object, right to erasure and anonymisation, right to request the restriction of the processing of your Personal Information, right to file complaint and right to withdraw your consent, subject to applicable laws.

If you disagree with the terms and conditions provided above, you may choose not to provide your Personal Information to us; however, without your Personal Information, Pfizer might not be able to provide all related services, due to limitation of information available to us.

If you have any further questions about the use of your Personal Information – you provide, please contact us at +662 761 4859, or by e-mail: [email protected] or visiting our Privacy Policy in our website (https://www.pfizer.co.th/th/about-us/privacy-policy).